Transform your rising hospitality stars into exceptional guest experience leaders
Academy by LQA Is Where Service-Leaders Are Made
The First-Of-Its-Kind Hospitality Training Experience
Academy by LQA is a first-of-its-kind hospitality training facility, purpose-built as a fully immersive, simulated luxury hotel environment.
Located in Lisbon, it delivers specialised training unmatched in developing people — made possible only by this uniquely designed setting.
With reception area, bar, lounge, restaurant and bedrooms, this unique simulated luxury hotel will support LQA’s crafted approach, blending high interactivity with practical ‘real world’ activities in a fully immersive environment.
Step Into a Fully Immersive,
Simulated Luxury Hotel Environment
Transcend department boundaries to understand hospitality as a seamless whole

These images represent how the Academy environment will look when opened

These images represent how the Academy environment will look when opened

These images represent how the Academy environment will look when opened

These images represent how the Academy environment will look when opened

These images represent how the Academy environment will look when opened

These images represent how the Academy environment will look when opened
Go beyond standards mastery
to unlock true service excellence
achievable only in this uniquely designed setting

Highly Interactive
Experience-led sessions replace traditional lecturing, ensuring that learning is internalised and comes naturally.
Full-Service Rotation
Step into every department to understand the guest journey in its entirety.
Multi-Purpose
Brands can craft bespoke training experiences designed to achieve operational excellence.
Practical Activities
Scenario-driven training in environments that mirror the sophisticated, real-world context of luxury hotel operations.